Last Updated: July 31, 2025
This Privacy Policy applies to BIMOBIMO ("we" or "our company") and describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as:
- Accessing our application BIMOBIMO or any website linked to this Privacy Policy;
- Interacting with us through other related means, including sales, marketing, or events.
Questions or Concerns?
Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at: support@bimobimo.com
Information You Provide to Us
When you register, express interest in our products or services, participate in activities within the Service, or otherwise communicate with us, we collect information you voluntarily provide. We may collect the following personal information:
- Email address
- Username
- Password
We do not process sensitive information.
Information We Receive from Third Parties
- Single Sign-On (SSO): If you register through email, Google, Apple, LINE, or other channels, you authorize us to collect your authentication data such as username and encrypted credentials, as well as personal data provided by the third party (e.g., email address and profile image). This data is processed according to the third party’s privacy policy and can be managed through your settings on that platform.
We use your personal data for the following purposes:
To Provide, Improve, and Develop the Platform
We process your personal data to operate the platform and enhance user experience, including:
- Operating and maintaining your BIMOBIMO account and verifying your login identity.
- Identifying you as the creator of uploaded images, comments, and interactive content.
- Responding to your comments, inquiries, or feedback.
- Improving our product and user experience.
Processing of Images and Chat History
To provide a richer interactive experience, we encrypt and store your uploaded images (e.g., character selfies) and chat records with characters in the cloud. These records are strictly protected by security mechanisms and are used solely for personalized services. They will not be shared or disclosed without authorization.
Use of Camera Permissions
If you choose to use the character photo feature, the application will request camera access. This permission is used only to take real-time photos for interactive selfies with characters and does not store or transmit image content without your consent. You can enable or disable this permission anytime via your settings.
To Maintain a Secure Environment
We may also process your data based on legitimate interests (e.g., fraud prevention and cybersecurity) to ensure the safety and integrity of the platform.
Account Deletion
If you choose to delete your account, the following data will be erased:
- Personal information you provided
- Content generated using app features, including but not limited to chat history, created characters, date records, and memories
- Behavioral data on the app, including but not limited to purchase records and invite history
- Remaining BIMOBIMO acorns (virtual currency), including those purchased or received as rewards. To avoid loss, please cancel any active subscriptions before deletion.
However, the following data will NOT be reset:
- Invite reward claim limits
- Reward limits for being invited
- First-time top-up promotions
- New user rewards
These non-resettable items are bound to your device or identity. Even if you register again, you may not be eligible for the same initial offers or invitation rights. We appreciate your understanding.
- We do not sell your personal data to external third parties.
- Public Profile Content: If you voluntarily disclose data (e.g., uploading images or posting comments), other users may view this information.
- Third-Party App Integrations: If you link your BIMOBIMO account to other platforms (e.g., Instagram, TikTok), data may be shared with them and subject to their terms of use.
- Disclosures Required by Law: We may disclose your information to courts, law enforcement, or regulatory agencies when required to comply with legal obligations.
We maintain technical, administrative, and physical safeguards to prevent unauthorized access, use, or disclosure of your data. We also regularly monitor and defend against potential system vulnerabilities. However, please be aware that internet transmissions cannot be guaranteed to be 100% secure. Use our services at your own discretion and assess the associated risks.
If you have any questions, suggestions, or complaints regarding this Privacy Policy or our practices, please contact us at: 📩 support@bimobimo.com